Return Policy

At Extreme Rush, we offer unique, print-on-demand products that are produced only once ordered. This means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

 

Damaged or Defective Products

In the unlikely event that you receive a damaged product or there is a manufacturing error, we offer a free reprint or a refund. To qualify, please contact us within 30 days of product delivery using the “Submit issue” form on our website. Be sure to include a clear photo showing the issue.

 

Incorrect Orders

Please note that Extreme Rush will not be held responsible for incorrect orders due to the wrong size or color being selected by the customer. We do not offer reprints or refunds in these cases.

 

Unsuccessful Delivery

If your order is not successfully delivered, you have the option to request a reprint with an extra charge or a partial refund.

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Print Placement Tolerance

For Direct-to-Garment (DTG) products, there is a tolerance of 0.5” for print placement. Minor variations in the placement of the print will not be considered defects.

Thank you for shopping with Extreme Rush. We appreciate your understanding and support.